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Latest reviews
The workshop
4.9
Price
4.8
Work
4.8
Service
4.8
Dialogue
4.8
Location
4.6
Wayne G.
14-10-2020
Volvo
V50
2005
Nicholas C.
04-06-2020
Ford
Fiesta
2013
Replaced the clutch on a Fiesta that had failed suddenly. Prompt service and reasonable price.
Jonathan M.
06-03-2020
Vauxhall
Tigra
2008
Disorganised! Too much work & not enough staff or space to carry out work.An unfortunate experience in an otherwise good environment.Garage was very popular,but the staff couldn't say no to anyone or everyone that came through their doors.The work should have taken 2/2.5 hours(wrong parts delivered by parts suppliers),it took 5 hours.
Reply from
QCD Vehicle Centre
11-03-2020
Customers always come first for us, we only turn people away if our technicians are not qualified to carry out repairs on certain jobs, however most vehicles we have the expertise on site hence why we are popular.
we agree it did take too long, due to wrong parts being supplied, as the parts cost us more we could of put the costs at your end which we didn't and we also took the effort to drop you off home whilst your vehicle was repaired.
We apologise for the inconvenience caused however we feel we have done everything on our end to keep you happy. as we honoured the original price even tho your coils springs were more expensive for us. MOT which takes an hour was at a friends and family price. We dropped you off home so you didn't have to wait at our garage.
Please advise what more our staff could of done for you next time?
